This Privacy Policy sets out the manner in which Yukon Goldsmith Shop collects, uses, discloses and otherwise manages the personal information of our customers. This Privacy Policy applies to the privacy practices of our website.
What information do we collect and how do we use it? We may collect personal information when you:
- Purchase or return merchandise on our Website
- Create an account on our Website;
- Sign-up to receive promotional e-mail or other communications from us;
- Contact us with a comment, question or complaint.
Product Purchases & Returns:
When you make a purchase on the Website, we collect personal information such as your name, e-mail address, shipping and billing address as well as your payment information. We use this information to process and fulfill your order.
Online Registration:
In general, you do not have to register to visit our Website. Some of the features offered through our Website may require you to register and provide personal information such as your name, e-mail address and a password that you create. Your registration information is used to provide and otherwise administer the service you requested. We may also request certain optional demographic information from you when you register. We use this optional information to help us understand our customers and to tailor and enhance our product and service offerings, promotions and events.
Website Services:
When you use certain services provided on our Website, we may request additional personal information from you in order to provide that service.
E-Mail Communications:
From time to time, we may obtain your consent to send you e-mail or other communications about products, services, promotions or events that may be of interest to you. You can opt-out of receiving these promotional e-mails by following the unsubscribe instructions in any of our e-mails or by contacting us as set out below.
Customer Service:
If you contact us with a comment, question or complaint, you may be asked for information that identifies you (such as your name and email address) along with additional information we need to help us promptly answer your question or respond to your comment, question or complaint. We may retain this information to assist you in the future and to improve our customer service, product and service offerings, and events and promotions.
Do we use Cookies and other Tracking mechanisms?
In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity, and to monitor and improve our Website.
Cookies: Our Website uses a technology called “cookies”. A cookie is a tiny element of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. For example, if you have an account, these cookies may let us know who you are and will provide us with information that we use to personalize our Website in accordance with your preferences. You may set your Web browser to notify you when you receive a cookie or to not accept certain cookies. However, you may find that certain parts of our Website will not function without the use of cookies.
Advertising:
Cookies, web beacons, tracer tags and similar technologies help us to improve, deliver, and understand how you use our Website and the ads that are served to you on and off the Website. For example, we may use third-party ad networks to serve our ads on other websites. These ad networks may use cookies, tracer tags or web beacons to report certain information about your visits to our Website and the websites that advertise and feature links to our Website, in order to serve and measure the effectiveness of our ads. In addition, ads appearing on our Website may be delivered to users by third-party ad networks, which may use cookies or similar technologies. These cookies allow the ad network to recognize your browser each time they serve you an ad. This information allows ad networks to tailor ads that may be of interest to you.
To whom do we disclose information?
We will not disclose, trade, rent, sell or otherwise transfer your personal information, without your consent, except as otherwise set out herein.
Service Providers:
We may transfer (or otherwise make available) your personal information to our affiliates and other third parties who provide services on our behalf. For example, we may use service providers to authorize and process payments, host our Website, operate certain of its features, serve advertisements on our Website, send e-mail or other communications, run our contests, promotions, fundraisers or events, conduct customer research, and manage and analyze data and our advertising effectiveness. Any access to your personal information by our affiliates or service providers will be limited to that necessary for them to perform their designated functions and we do not authorize them to use or disclose your personal information for their own marketing purposes. We and our service providers may also use your personal information for fraud detection and prevention purposes. Your personal information may be maintained and processed by our affiliates and other third party service providers in the US or other jurisdictions. For additional information about the way in which our affiliates and service providers treat your personal information, contact us as set out below.
Legal Disclosures:
Our affiliates and service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable Canadian, US or other law. We may also disclose personal information where necessary for the establishment, exercise or defense of legal claims, or as otherwise permitted by applicable law.
Sale or Transfer of Information:
We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of or as part of a corporate reorganization or other change in corporate control.
How do we safeguard your personal information?
We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Your online access to certain of your personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (such as letters, phone calls or email messages).We have personal information retention processes designed to retain personal information of our customers for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
How may you access your personal information?
You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in your personal information in our custody or control by sending a request to Contact Us form page.
How can you contact us?
Note: This is a sample website, developed for a showcase. To contact us regarding any questions, comments or complaints, to obtain information about the way in which we or our service providers treat your personal information, or to request access to your personal information, you may contact us through our Contact Us form page.
Children’s privacy
We do not sell products for purchase by children. If you are under 18 years of age, please do not submit any information without the express consent and participation of a parent or guardian. We will not knowingly collect Personal Information about any person under 13 years of age. If you believe that we have information from or about anyone under 13 years of age, please notify us using one of the methods set out in the Contacting Us section below.
Opt-out, delete or modify personal information
You may cancel your registration at any time, and you can choose to opt-out of receiving any e-mails from us. Additionally you can choose to have all your personal information deleted from our database. You may cancel your registration at any time, and you can choose to opt-out of receiving any of our e-mails messages. Additionally you can choose to have all your personal information deleted from our database. If you want to opt-out, delete or modify your personal information, please visit the registration page. We encourage you promptly to update your personal information if it changes.
Changes to the policy
We may from time to time need to amend this policy, due to changes in regulations and to keep up with new developments and possibilities on the Internet. We therefore reserve the right at our discretion to make these changes and ask you to check this page periodically, as you are bound by these changes when visiting our website.